Privacy Policy
How we collect, use, and protect your information
Effective Date: 25 June 2026
ApnaFood.pk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you use the website, we may collect:
- Name;
- Email address;
- Telephone number;
- Business information;
- Review submissions;
- Claim Listing requests;
- Contact form enquiries;
- Favourite businesses;
- Device information;
- Browser information;
- IP address;
- General location information;
- Cookies;
- Analytics data.
2. How We Use Information
We use information to:
- Operate and improve the platform;
- Provide user accounts;
- Publish business listings;
- Process Claim Listing requests;
- Respond to enquiries;
- Moderate reviews;
- Improve search functionality;
- Detect fraud and abuse;
- Maintain website security;
- Comply with legal obligations.
3. Business Information
Business listings may contain information voluntarily provided by business owners or collected from publicly available sources.
Business owners may request updates or corrections where appropriate.
4. Cookies
We use cookies to:
- Remember preferences;
- Improve website performance;
- Analyse traffic;
- Enhance user experience.
You may disable cookies through your browser settings, although some features may not function correctly.
5. Reviews and User Content
Reviews, ratings, photographs, and other content submitted by users may become publicly visible.
Please avoid submitting confidential or sensitive personal information within reviews.
6. Third-Party Services
Our website may integrate or link with services including:
- Google Maps;
- WhatsApp;
- Social media platforms;
- Business websites;
- Analytics providers;
- Advertising partners.
These services operate under their own privacy policies.
7. Advertising
ApnaFood.pk may display advertisements provided by Google AdSense and other third-party advertising partners.
These advertising providers may use cookies, web beacons, and similar technologies to display ads that are more relevant to your interests based on your visits to this and other websites.
Google may use the DoubleClick cookie or other advertising technologies to serve personalized or non-personalized advertisements, depending on your browser settings, consent preferences, and applicable laws.
You can manage or opt out of personalized advertising through your Google Ads Settings or other available privacy controls provided by Google.
We do not control the information collected directly by third-party advertising providers. Their use of data is governed by their own privacy policies.
By using ApnaFood.pk, you acknowledge that third-party advertising technologies may collect certain technical information, including your IP address, browser type, device information, and general usage data for advertising, analytics, fraud prevention, and ad performance measurement.
8. Partner Program Data
If you participate in the ApnaFood.pk partner program, we may collect and process additional information required to operate referrals, commissions, and withdrawals, including:
- Partner profile status;
- Referral code and referral link activity;
- Referral click information, including IP address hash, browser/device hash, landing page, and referrer URL;
- Referred owner registration and listing status;
- Commission and withdrawal records;
- JazzCash or EasyPaisa payout method, payout mobile number, and registered account name;
- CNIC details or images where required before withdrawal or for fraud prevention;
- Admin notes, verification decisions, blacklist reasons, and payout proof records.
Partner referral cookies may be stored for up to 30 days so referrals can be credited when a referred listing owner registers within that period and receive the first-month referral discount when eligible.
We use partner data to verify eligibility, prevent self-referrals and abuse, calculate commissions, process withdrawals, investigate spam or fraud, and maintain financial records.
Partner payout details are visible to authorised administrators for verification and payment processing. Referred owners' private contact details are not shown to partners in the partner dashboard.
9. Data Sharing
We do not sell your personal information.
We may share information where necessary with trusted service providers, to comply with legal obligations, protect our rights, investigate fraud, or operate our website.
10. Data Security
We implement reasonable technical and organisational safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and protect our legitimate interests.
12. Your Rights
Subject to applicable law, you may request to:
- Access your personal information;
- Update inaccurate information;
- Request deletion of your account or personal information where appropriate;
- Withdraw consent for marketing communications.
13. Children's Privacy
ApnaFood.pk is not intended for children under the age of 13. We do not knowingly collect personal information from young children.
14. Policy Updates
We may revise this Privacy Policy from time to time. Updates will be published on this page together with the revised effective date.
15. Contact
If you have questions regarding this Privacy Policy or your personal information, please contact us through the Contact page available on ApnaFood.pk.